C444 Casino – Your Privacy Policy

Introduction

Welcome to C444 Casino. This Privacy Policy document explains in detail how we collect your personal information, how we use it, and how we keep it secure. By using our platform, you are deemed to have agreed to this policy.

We serve players across Bangladesh and around the world, and we are committed to protecting every user's privacy. C444 Casino believes that transparency and trustworthiness are the foundation of a healthy gaming environment. That is why we are open about every step of our data processing.

What information is collected?

C444 Casino collects certain necessary information to provide you with our services. This data is primarily used for registration, verification, and service improvement. Below is a detailed breakdown of what we collect:

• Personal Identification Information: Name, date of birth, email address, phone number, and residential address.
• Identity Verification Documents: A copy of your national ID card, passport, or driving licence.
• Financial Information: Payment methods and transaction history (no full card numbers are stored).
• Device & Technical Information: IP address, browser type, operating system, and cookies data.
• Gaming Behaviour: Gaming history, bet amounts, preferred games, and session duration.
• Communication Records: Your communication history with us, including complaints and resolution records.

How is your information used?

Collected data is used only for specific purposes. C444 Casino never sells your information to third parties. Our core purposes for using data are:

• Account Management: Completing registration, ensuring login security, and verifying your account.
• Service Delivery: Processing gaming benefits, deposits, withdrawals, and bonuses.
• Security & Fraud Prevention: Detecting suspicious activity and keeping the platform secure.
• Legal Obligations: Compliance with AML (Anti-Money Laundering) and KYC (Know Your Customer) policies.
• Customer Support: Resolving your questions, complaints, and issues promptly.
• Personalized Experience: Delivering promotions and game recommendations tailored to your preferences.
• Service Improvement: Analyzing platform performance and developing new features.

Cookies Policy

The C444 Casino website uses cookies. Cookies are small text files stored in your browser that help enhance your browsing experience. We use the following types of cookies:

You can manage cookies at any time through your browser settings. Please note that disabling certain essential cookies may affect the functionality of some site features.

Data Sharing & Third Parties

C444 Casino never sells your personal information to third parties for commercial purposes. However, in specific circumstances we may share data with trusted parties:

• Payment Processors: With licensed payment gateways to process secure financial transactions.
• Identity Verification Services: With accredited verification agencies to complete the KYC process.
• Legal Authorities: With government agencies as required by legal obligations or court orders.
• Technology Partners: With contracted software service providers who operate the platform and are required to comply with our privacy policy.

Data Security Measures

To keep your data secure, C444 Casino follows the highest industry security standards. Every layer of our system is protected:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An extra layer of security for account access.
• Firewall Protection: Preventing unauthorized access with an advanced firewall system.
• Regular Security Audits: Regular system audits conducted by third-party expert teams.
• Data Backup: Regular data backups on secure, encrypted servers.

Your Rights

Every C444 Casino user has the following rights over their personal data. We respect these rights and aim to respond to any request within 30 days:

• Right to Access Information: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Object to Processing: The right to object to your data being used for marketing purposes.
• Data Portability: The right to receive your information in a standard portable format.
• Right to Withdraw Consent: The right to withdraw your consent to data processing at any time.

To exercise these rights, please contact our support team.

Data Retention Period

We retain your information only for as long as necessary. Even after account closure, certain data may be kept for a defined period due to legal obligations. Financial transaction records are typically retained for 5–7 years. All other information is securely deleted within 2 years of account closure.

Minor Protection

C444 Casino strictly prohibits anyone under the age of 18 from registering or using an account. We enforce a rigorous age verification process. Any account found to belong to a minor will be suspended immediately, and the relevant information will be handled in accordance with legal procedures.